Innovative SAP AMS Solutions for Agile Business Needs

Move beyond “keeping the lights on”. We transform your SAP support into a strategic driver for business agility, ensuring stability, compliance, and continuous innovation.

Ensuring Smooth Operations After Go-Live

Going live with SAP is a significant milestone, but it is not the finish line. The true value of your ERP investment is realized during the operational phase, where stability meets business agility. As your organization evolves, your SAP landscape must adapt to changing market dynamics, regulatory updates, and growing user requirements.

Gitakshmi Technologies acts as more than just a support vendor; we are your strategic extension. We move beyond the traditional “break-fix” approach to offer proactive Application Management Services (AMS). Our dedicated team ensures 24/7 system availability, focusing on root-cause analysis rather than temporary patches. From stabilizing the system immediately after hyper-care to driving long-term performance optimization, we ensure your users never face downtime and your business continues to scale without technical bottlenecks.

We're Different. Here's How We Serve You.

Structured, Transparent, and Value-Driven AMS.

Expertise You Can Rely On

We don’t train juniors on your project. You get access to Platinum-level consultants with 10+ years of domain experience in Pharma, Mfg, and Retail.

Extended L2/L3 Support

Beyond basic ticketing, we provide deep functional (L2) and technical (L3/ABAP) support to fix complex root cause issues permanently.

Tailored Service Offerings

Choose from Shared, Dedicated, or Hybrid models. We customize our SLAs to match your budget and business criticality.

Seamless Knowledge Transfer

Our structured “Shadow & Reverse Shadow” process ensures we capture your tribal knowledge completely before taking over.

Around-The-Clock Assurance For Your SAP Systems

Our globally distributed team ensures your SAP business functions uninterruptedly, 24/7. Whether it’s a critical P1 incident during a holiday or a routine month-end closing on a weekend, our “Follow the Sun” support model guarantees that an expert is always watching your system.